We have created these privacy policies to explain how we process your data and your personal information.
These privacy policies apply to information we collect:
(i) through our services, and
(ii) in electronic messages between you and our services.
The rules apply to users based in the EU and the EEA (European Economic Area): We allow the transfer of personal data from these countries.
By accessing and using our application and Services, you agree to these privacy policies.
- Information we collect about you
- Where we store data
- How we use your information
- Sharing your information
- Update or correct your personal data
- Terminate the account or delete personal data
- Choice of control over your personal data
- Legal basis for treatment
- Data security
- Cookies and other technologies
- Direct marketing
- How do you contact us with questions?
1. Information we collect about you
We collect many types of information about visitors and / or users of our services. We collect this information either directly or when you provide it to us or automatically when you move through our website or application.
(a) We will collect and process your personal data when you sign up for a service / create an account, subscribe to a newsletter, provide feedback, complete a survey, or send us a comment. When you order products or services on the website or application, you may also be asked to provide a payment card or other payment-related information. Depending on the activity, some of the information we request from you will require you to use the Service (such as creating an account) and some is voluntary. If you do not provide the data required by the activity in question, you will not be able to do the activity.
We also collect your unique Internet Protocol (IP) address. We use this to diagnose problems with our servers and / or software, to manage our Services, and to collect demographic information.
(c) When you use our Services, we automatically collect information about the type of device you are using and the version of your operating system, so that we can provide you with the best version of our application.
2. Where we store data
By sharing your personal data, you agree that data is transferred, stored and processed outside the country you live in. We will take satisfactory steps to ensure that your data is processed securely and in accordance with these privacy rules.
3. How we use your information
We use information about you in the following ways:
- To display content from our Services effectively for you and the device you use.
- To provide you with information, products and services that you have requested from us, or that we think may interest you.
- To complete the obligations of the agreements entered into between us and you, including for bills and collection.
- To contact you about our Services.
- In all other ways we may describe when you provide information or when we inform you of a new use of information about you.
4. Sharing your information
(a) We provide and support some of our Services through contractual arrangements with service providers and other third parties. We and our service providers use your personal data to operate our website and provide Services. For example, we must provide your payment information to the bank that issued the card to confirm payment for products and services purchased; and provide information about the order to third parties who help us deliver the order.
(b) We will also share personal data in the following cases: (i) whether law enforcement requires this, or to cooperate with law enforcement agency investigation; (ii) whether we believe in good faith that we are required or permitted by law or a statutory process to do so; (iii) to protect our rights, reputation, property or personal security for us or others; (iv) to defend or enforce our rights or obligations; (v) whether the division is required by mandatory professional standards; (vi) to a third party where you have already given us permission to do so; or (vii) whether it is our duty to share your personal data in order to carry out a contract or agreement that may exist between you and us, including these privacy rules and the Terms of Agreement. This includes exchanging information with other companies and organizations for the purpose of protecting from fraud and reducing credit risk.
(c) In the event that FFS AS decides to sell all parts of its shares or enter into a merger, we reserve the rights to include your data, including personal data, among the assets transferred to the acquiring or surviving company.
5. Update or correct your personal data
We offer a framework for controlling and managing the personal data we hold on you, including the ability to:
- Delete data: You can ask us to delete all or some of your personal data (eg if it is no longer necessary to provide you with Services).
- Modify or correct data: You can edit some of your personal data through your account. You can also ask us to change your data in some cases, especially where it is imprecise.
- Oppose or restrict the use of data: You may ask us to stop using all or some of your personal data (eg if we have no legal right to continue to use it) or to restrict the use of it ( eg if your personal data is inaccurate or held without rights).
- Right to access and / or obtain your data: You can ask us for a copy of your personal dish and you can ask for a copy of personal data you have provided in machine-readable form.
You can also access, request deletion, and correct your personal data by sending a data request to our support or writing to us by e-mail.
6. Terminate the account or delete personal data
As a customer, you can choose to cancel the subscription. In such cases, keep your information within a reasonable period of time in case you choose to resume your subscription.
You can choose to unsubscribe, in which case we will delete your information, including your history, within 60 days of your unsubscribe request. We may still choose to hold your data seals after you close your account if this is necessary to satisfy legal requirements (including requests from regulatory authorities), satisfy contractual obligations, meet regulatory requirements, resolve disputes, enforce security, prevent fraud or abuse, enforce the terms of the agreement, or execute your request to stop persistent messages from us. We will retain depersonalized information after your subscription has ended.
If you want access to the information we have about your use and access to FFS AS's Services, please write to customer support or via e-mail.
You may also ask us to stop using all or any of your personal data (which in the event that we have no legal reason to use it) or to restrict its use (which in the event that your personal information is inaccurate or kept by us without our right) by submitting a data request through customer support or directly to us by e-mail.
7. Choice of control over your personal data
You can ask us for a copy of your personal data in machine-readable format. You do this by contacting customer support or by writing to us by e-mail. We will evaluate your request in relation to current legislation.
With respect to your communication preferences, you can unsubscribe from newsletters by following the instructions in the newsletter you receive, or you can log in to your account and update your newsletter and email subscription options. If you have changed your email address and you still want to receive newsletters; update your email address information in your account and sign up again to receive updates. From time to time we send out e-mails if problems should arise with the website.
8. Legal basis for processing
We collect and process personal information about you only in those cases where we have a legal basis. Legal basis includes consent (where you have given consent), contract (where processing is necessary to perform the contract we have with you, such as performing the Services you have requested) and "legal interests".
Where we depend on your consent to process personal data, you have the right to withdraw your consent at any time, and where we have legal interests, you have the right to object. If you live in a country in the EU or EEA and are wondering what kind of legal basis we have for collecting and using your personal data, please contact our Data Protection Officer by e-mail.
9. Data security
Unfortunately, no data transfer over the internet or any wireless network can be guaranteed to be 100% secure. As a result, while we always strive to protect your personal information, you acknowledge that:
(a) there are security and privacy restrictions on the Internet that are beyond our control;
(b) the security, integrity and privacy of all your personal information and data shared between you and us through this website can not be guaranteed and we have no liability to you or any third party for the loss, misuse, sharing or alteration of such information, and
(c) all such information and data may be viewed or tampered with in the transfer by a third party.
In the unlikely event that we believe that the security of your personal information that we control may have been compromised, we will notify you. To the extent that you have given us your e-mail address, we will notify you through this, and you agree that we use e-mail as a means of such notification. If you would like another notification option, please contact customer support with the alternative contact information you would like us to use.
10. Cookies and other technologies
11. Direct marketing
We do not share any of your personal data with a third party who wishes to use it in direct marketing without your permission.
13. How do you contact us with questions?
If you have any questions or complaints about these privacy policies, please contact our online customer support.
You can also reach us at the physical address below.